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All correspondence regarding the product covered by the ANO warranty agreement or in direct reference to the warranty should be accompanied by proof of purchase. No register or “warranty” card is included or needed with ANO products. Keep your original, dated proof of purchase in case warranty service is ever needed.
Return or Exchange an Item in a Store
You may replace or exchange an item immediately at the Local Service Dealer for your order listed in the shipping confirmation email or on the packing list included with the shipment, pending product availability.
To return an item to your Local Service Dealer:
1.Bring the item you wish to return along with all original packing materials and accessories.
2.If available, bring the packing slip that came with the item.
Return or Exchange an Item through ANO
Contact an ANO Customer Handling Staff via email firstname.lastname@example.org to obtain a return merchandise authorization after returning the products within 30 days of receiving if you decide to get a refund, make sure the products are packed in orgianl package without damage. Include your invoice with the return and state why you are returning the item. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. IMPORTANT TO BE KNOWN: We do not accept return for refund after 30 days of receiving.
Refunds will be initiated to your Credit Card, Debit Card or PayPal from where you paid the bill.